Accessibility Statement
Last updated: July 10, 2025
Our Commitment to Accessibility
B&W WORLD SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.
Conformance Standards
We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our platform aims to meet these standards across all pages and functionalities, ensuring compatibility with assistive technologies including screen readers, keyboard navigation, and voice recognition software.
Accessibility Features
Our website includes the following accessibility features:
Keyboard Navigation: All interactive elements and functionality can be accessed using keyboard controls without requiring a mouse.
Screen Reader Compatibility: Our content is structured to work effectively with popular screen reading software, including appropriate headings, labels, and alternative text.
Text Alternatives: We provide text alternatives for non-text content, including images, icons, and multimedia elements.
Readable Text: Our content uses clear fonts, sufficient color contrast ratios, and resizable text to ensure readability for users with visual impairments.
Clear Navigation: Consistent navigation structure and clearly labeled links help users find information efficiently.
Form Accessibility: All form fields include descriptive labels and error messages to assist users in completing forms successfully.
Content Structure
We maintain a logical content structure throughout our platform using proper heading hierarchies, semantic HTML elements, and clear language. This helps users navigate content efficiently regardless of the technology they use to access our services.
Video and Multimedia Content
When we provide video or multimedia content, we strive to include:
Captions: Synchronized captions for all video content with spoken dialogue or important audio information.
Transcripts: Text transcripts for audio and video content where applicable.
Audio Descriptions: Descriptions of important visual information for users who cannot see the video content.
Document Accessibility
Downloadable documents and materials provided through our platform are created with accessibility in mind. We use accessible document formats and structure documents to be compatible with screen readers and other assistive technologies.
Third-Party Content
While we maintain control over our primary platform content, some features may rely on third-party services or embedded content. We select partners who share our commitment to accessibility, though we cannot guarantee the accessibility of all external content.
Known Limitations
Despite our best efforts, some content or features may not yet be fully accessible. We are aware of the following limitations and are actively working to address them:
Some legacy documents may not meet current accessibility standards. Certain interactive features are undergoing accessibility improvements. Some third-party integrations may have limited accessibility support.
We appreciate your patience as we continue to implement improvements across our entire platform.
Assistive Technologies
Our website is designed to be compatible with the following assistive technologies:
| Technology Type | Examples |
|---|---|
| Screen Readers | JAWS, NVDA, VoiceOver, TalkBack |
| Speech Recognition | Dragon NaturallySpeaking, Windows Speech Recognition |
| Screen Magnification | ZoomText, MAGic, built-in OS magnifiers |
| Alternative Input | Switch devices, eye tracking systems |
Browser and Device Compatibility
Our platform is tested for accessibility on major web browsers including Chrome, Firefox, Safari, and Edge, as well as on mobile devices running iOS and Android operating systems. We recommend keeping your browser updated to the latest version for the best experience.
Feedback and Assistance
We welcome feedback on the accessibility of our platform. If you encounter accessibility barriers or have suggestions for improvement, please contact us:
Email: [email protected]
Phone: +48501858110
Mail: ul. WSPÓLNA 3, 41-200 SOSNOWIEC, Polska
When reporting accessibility issues, please include the following information to help us address your concerns efficiently:
The web page or feature where you experienced difficulty. The assistive technology you were using, including version number. A description of the problem and what you were trying to accomplish. Your contact information if you would like a response.
Response Timeline
We aim to respond to accessibility feedback within five business days. Depending on the complexity of the issue, resolution may take additional time. We will keep you informed of our progress and expected timeline for addressing your concerns.
Ongoing Accessibility Efforts
Accessibility is an ongoing effort, and we are committed to continuous improvement. Our accessibility initiatives include:
Regular Audits: We conduct periodic accessibility audits using both automated tools and manual testing with assistive technologies.
Staff Training: Our development and content teams receive training on accessibility best practices and inclusive design principles.
User Testing: We engage users with disabilities in testing our platform to identify real-world accessibility challenges.
Policy Review: We regularly review and update our accessibility policies and implementation strategies.
Accessibility in Course Content
For our educational content specifically, we implement additional accessibility measures:
Course materials are provided in multiple formats when possible. Learning activities are designed to accommodate different learning styles and abilities. Instructors are provided with guidelines for creating accessible course content. Alternative assessment methods are available when standard formats present barriers.
Mobile Accessibility
Our mobile applications and responsive website design incorporate accessibility features including support for mobile screen readers, adjustable text sizing, touch target sizing appropriate for motor impairments, and gesture alternatives for users who cannot perform complex touch gestures.
Legal Framework
Our accessibility commitment aligns with international accessibility standards and regulations, including the Americans with Disabilities Act (ADA), Section 508 of the Rehabilitation Act, and equivalent international legislation. We recognize accessibility as both a legal requirement and a fundamental aspect of inclusive service delivery.
Formal Complaints
If you are not satisfied with our response to your accessibility concerns, you may file a formal complaint through our standard complaint procedures or contact relevant regulatory authorities in your jurisdiction.
Contact Information
For all accessibility-related inquiries, please reach out to our accessibility team:
B&W WORLD SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. WSPÓLNA 3, 41-200 SOSNOWIEC, Polska
Email: [email protected]
Phone: +48501858110
This accessibility statement was last reviewed and updated on July 10, 2025. We review this statement regularly to ensure it reflects our current accessibility practices and commitments.